Frequently Asked Questions

Information

  • Asoke Skin Hospital has three branches: 

    • Asoke Branch 

    • Pinklao Branch 

    • Udonthani Branch 

    For location details and contact information, please visit asokeskin.com/map-directions 

  • Operating Hours: 

    • Asoke Branch: 9:00 AM - 9:00 PM (Last queue at 8:30 PM) 

    • Pinklao Branch: 10:00 AM - 8:30 PM (Last queue at 8:00 PM) 

    • Udonthani Branch: 11:00 AM - 8:00 PM (Last queue at 7:45 PM) 

    For more details, visit asokeskin.com/map-directions 

Location

  • Asoke Skin Hospital has three branches: 

    📍 Asoke Branch: View on Google Maps 

    📍 Pinklao Branch: View on Google Maps 

    📍 Udon Thani Branch: View on Google Maps 

    For directions and transportation details, visit: asokeskin.com/map-directions. 

  • Asoke Branch 

    Located between Rama IX Intersection and Asoke-Phetchaburi Intersection, directly across from Airport Link Makkasan. 

    • By MRT: Take the MRT and exit at Phetchaburi Station (Exit 1). Turn left, walk onto the Skywalk to Airport Link Makkasan, cross to Life Asoke Condominium, and walk a short distance—the hospital will be on your right. 

    Pinklao Branch 

    Located on Borommaratchachonnani Road, about 500 meters past Central Pinklao, next to the Bangchak gas station. 

    • By MRT: Take the MRT Blue Line and exit at Bang Yi Khan Station (Exit 4). Then take a bus toward Central Pinklao, continue for 300 meters, and the hospital will be on your left. 

    Udon Thani Branch 

    There is no skytrain service in Udon Thani. The hospital is on Prajak Sillapakom Road, directly opposite Central Udon Thani Shopping Mall. 

    📍 For maps and directions, visit asokeskin.com/map-directions. 

Doctors

  • All of our doctors are board-certified dermatologists with expertise in skin care. Across our three branches, we have a total of 23 dermatologists dedicated to providing specialized skin care. 

    For doctor availability and schedules, visit asokeskin.com/doctor. 

  • Yes, all of our doctors are board-certified dermatologists with expertise in skin care. Across our three branches, we have a team of 23 dermatologists dedicated to providing specialized treatments. 

    For doctor availability and schedules, visit asokeskin.com/doctor. 

  • Yes, at our Asoke branch, a pediatric dermatologist is available every day.  

    Appointments are recommended, but our board-certified dermatologists can also treat children. 

    More details: asokeskin.com/pediatric-dermatologist. 

Appointment 

  • Patients can inquire  additional information through the following channels.  

    For doctor availability and schedules, visit https://asokeskin.com/contact-us https://asokeskin.com/doctor

  • Normally, the hospital does not offer fixed appointment times, as the duration of doctor consultations and procedures varies for each case. However, patients can contact us to schedule a day and time to visit the hospital for an appointment card or simply walk in during operating hours. Services will be provided on a first-come, first-served basis on the chosen day.    

    📍 For doctor availability and schedules, visit https://asokeskin.com/doctor  
    https://asokeskin.com/contact-us  

  • You can walk in to see a doctor without an appointment. The hospital is open daily with doctors available around the clock. Patients will be seen on a first-come, first-served basis.  

    • Asoke branch: 9:00 AM - 9:00 PM, with the last appointment taken at 8:30 PM.  

    • Pinklao branch: 10:00 AM - 8:30 PM, with the last appointment taken at 8:00 PM.  

    • Udon Thani branch: 11:00 AM - 8:00 PM, with the last appointment taken at 7:45 PM. 

    More details: https://asokeskin.com/contact-us 

  • Our staff will contact the patient to confirm the appointment in advance, either by phone or via SMS.  

    For doctor availability and schedules, visit 
    https://asokeskin.com/contact-us  
    https://asokeskin.com/doctor

Insurance & Medical Document 

  • We apologize for the inconvenience, but our hospital does not have partnerships with insurance companies. In this case, patients will need to pay in advance. However, patients can request documents such as a detailed medication list, a receipt, and a medical certificate from the hospital to submit for insurance reimbursement.  

  • Patients may inquire at the information desk on the 1st floor on the day of their visit. For retroactive certificates, please note that processing may take a minimum of 7 days, subject to the attending physician's schedule. 

     More details: https://asokeskin.com/contact-us 

  • Yes, our hospital can provide translation services for a variety of medical documents, including medical certificates, diagnosis and treatment conclusion, and medication lists. Please contact the information desk on the 1st floor for more information. 

     

    More details: https://asokeskin.com/contact-us 

Online  Service

  • We offer online/virtual consultations with the following conditions: 

    • Patients must have a continuous treatment history 

    • The last visit must be within 6 months (counted from the last visit date to present) 

    • If it has been over 6 months, patients must come to the hospital in person for examination because:  

      • Video/photo consultations may not provide sufficient detail 

      • Some conditions may require additional testing for infections 

  • For patients without prior medical records, medication cannot be ordered without first consulting a doctor.   

  • Our hospital offers online consultation services. Requirements: Patients must have an ongoing treatment history (or their most recent visit to the doctor must be within the last 6 months from the current month). If it has been more than 6 months since the last visit, patients are required to come to the hospital for an in-person consultation.     

    For more details, visit: https://asokeskin.com/contact-us   https://asokeskin.com/map-directions

  • You can request your medical records by contacting the branch where you received treatment.  

    More details: https://asokeskin.com/contact-us 

Facilities 

  • Yes, we provide complimentary parking at all our locations for your convenience.  

    For location details and contact information, please visit: https://asokeskin.com/map-directions  
    https://asokeskin.com/contact-us 

  • The hospital offers complimentary Wi-Fi access to all patients. Please inquire with the hospital staff for the login details. 

  • Our Asok branch offers interpretation services in English, Chinese, and Arabic to cater to the needs of our diverse patient population. Our Pinklao and Udon Thani branches provide English interpretation services. 

     More details: https://asokeskin.com/contact-us

Payment  

  • The hospital accepts credit cards from all banks, and there are no additional charges.    

    More details: https://asokeskin.com/contact-us

  • Currently, the online platform does not support credit card payments. You can only pay via bank transfer or by scanning the QR code.    

    More details: https://asokeskin.com/contact-us 

  • For the convenience of our patients, an ATM is located on the 3rd floor. 

     

    For location details and contact information, please visit: 

    https://asokeskin.com/map-directions 

    https://asokeskin.com/contact-us

Appraisement 

  • Initially, there will be a doctor's fee and hospital service charges. 

    For price inquiries and additional information, please contact: 

    More details: https://asokeskin.com/contact-us 
     
    (Please note that this does not include treatment costs, medication fees, or other additional charges. These will depend on the doctor's diagnosis and treatment plan. Patients need to consult with the doctor to determine the exact additional costs.)   

  • There is a consultation fee and hospital service charge.

    For price inquiries and additional information, please contact:   https://asokeskin.com/contact-us

  • We apologize, but diagnosis cannot be made through photos. We recommend visiting a doctor for proper assessment.    

    For price inquiries and additional information, please contact:   https://asokeskin.com/contact-us

Acne

  • The hospital does not offer specific acne treatment packages as the treatment plan is tailored to each patient's acne type and condition. Our dermatologists will conduct a thorough diagnosis to determine the underlying causes of acne, which may include bacterial culture tests and laboratory investigations.  

    More details: https://asokeskin.com/hospital-services/diseases/acne

  • Currently, there are no promotions available for acne treatments.  

    More details: https://asokeskin.com/hospital-services/diseases/acne 

  • We’re sorry, but the hospital currently does not offer a combined promotion for acne treatment and scar reduction. 

     More details: https://asokeskin.com/hospital-services/diseases/acne  

  • The hospital offers various treatments for acne scars. Initially, we recommend that patients come to consult with a doctor, who will select the most appropriate treatment based on the specific concerns of each individual.  

    For more details, visit https://asokeskin.com/hospital-services/diseases/acne-scars 

  • The service fee for pimple extraction and doctor consultation will be assessed based on the number of spots. 

    For price inquiries and additional information, please contact:     https://asokeskin.com/contact-us 

  • Laser Treatments for Acne Scars At our hospital, we offer three types of lasers:  

    1. PVL: Treats dark spots and redness. 

    2. I-Plus: Brightens the skin and reduces dark spots. 

    3. Sylfirm: Treats dark acne scars and helps brighten the skin. 

    (However, the treatment plan will be based on the doctor's assessment. We recommend that patients consult with the doctor for a proper evaluation before deciding on the treatment.)  

    More details: 
    https://asokeskin.com/hospital-services/diseases/acne https://asokeskin.com/hospital-services/cosmetics/sylfirm-x 

Mole 

  • Initially, we recommend that patients come to consult with a doctor. If the mole is large, the hospital does not provide surgical removal services.   

     More details:  https://asokeskin.com/hospital-services/diseases/nevus 

Ingrown-hair  

  • Yes, the hospital will treat it with topical medications and laser therapy. The laser treatment will be assessed based on the area being treated. As for the topical medication and oral medication, it will depend on the doctor's evaluation of the condition and the prescribed treatment.    

    For price inquiries and additional information, please contact:   https://asokeskin.com/hospital-services/diseases/ingrown-hair 

Skin Test  

  • There are 2 types of skin tests:  

    1. Patch Test (number of allergens depends on doctor's assessment) 

    2. Prick Test has 3 sets:       
    a. 20 airborne allergens     
    b. 70 airborne allergens (20 airborne allergens + 50 research set)     
    c. 30 animal-derived food allergens  

    (However, the treatment plan will be based on the doctor's assessment. We recommend that patients consult with the doctor for a proper evaluation before deciding on the treatment.)  

    More details: https://asokeskin.com/hospital-services/skintests/patch-test 

  • All of the doctors at our hospital are dermatologists, specialized in dermatology, and are capable of taking care of patients. (Dermatologists are physicians who have specialized knowledge and training to care for patients of any age with diseases and conditions of the skin.) 

     For more details, visit https://asokeskin.com/contact-us  

    https://asokeskin.com/doctor  

    https://asokeskin.com/hospital-services/skintests/patch-test  

    https://asokeskin.com/hospital-services/skintests/skin-prick-test

Botox / Filler 

  • Yes, we offer both services.  

    Our hospital provides two types of Botox:  

    1.Allergan (USA)  

    2.Nabota (Korea)  

     For fillers, we have three options available:  

    Restylane Vital Light  

    1.Vollift  

    2.Voluma 

     For price inquiries and additional information, please contact:   https://asokeskin.com/hospital-services/cosmetics/filler https://asokeskin.com/contact-us 

Hair Loss Treatment  

Hair Transplant 

  • The Asoke branch offers hair transplant  (FUE) and treatment for hair thinning.  

    For preparation, it is recommended to consult with a doctor or hair transplant specialist for appropriate guidance and an assessment before the treatment. If you are taking certain medications, such as blood thinners or drugs that affect blood clotting, you should stop using them about 1-2 weeks before the surgery. Additionally, it is advised to refrain from drinking alcohol and smoking for about 1-2 weeks prior to the hair transplant.  

    More details: https://asokeskin.com/hospital-services/androgenetic-alopecia-aga-

    https://asokeskin.com/hospital-services/cosmetics/fue